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← Go to The Village – Care Options for Kids
Effective Date: July 31, 2025
IMPORTANT – READ CAREFULLY. THESE TERMS OF USE (“TOU”) ARE A LEGAL AGREEMENT BETWEEN YOU AND SOLACE HEALTHCARE HOLDINGS, LP DBA CARE OPTIONS FOR KIDS AND OUR AFFILIATES (COLLECTIVELY, “COFK”, “we”, “us”, OR “our”) GOVERNING YOUR USE OF THE COFK VILLAGE WEBSITE, AND ANY UPDATES, MODIFICATIONS, IMPROVEMENTS, OR ENHANCEMENTS THERETO PROVIDED BY COFK (COLLECTIVELY, THE “Service”). BY AGREEING TO THESE TOU OR BY ACCESSING OR OTHERWISE USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TOU. YOUR USE OF THE SERVICE IS GOVERNED BY THESE TOU, IF YOU DO NOT AGREE TO THESE TOU, THEN DO NOT ACCESS OR USE THE SERVICE.
These TOU provide that all disputes between you and COFK with respect to your use of the Service will be resolved by BINDING ARBITRATION, to the fullest extent permitted under applicable law. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under these TOU, except for matters that may be taken to small claims court, to the fullest extent permitted under applicable law. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class action, to the fullest extent permitted under applicable law. Please review Section 23(b) for the details regarding your agreement to arbitrate any disputes with COFK.
THE SERVICE IS NOT INTENDED FOR MEDICAL EMERGENCIES OR URGENT SITUATIONS. YOU SHOULD NOT DISREGARD OR DELAY TO SEEK MEDICAL ADVICE BASED ON ANYTHING THAT APPEARS OR DOES NOT APPEAR ON THE SERVICE. IF YOU BELIEVE YOU HAVE AN EMERGENCY, CALL 9-1-1 IMMEDIATELY!
YOUR DECISION TO TAKE ACTION BASED ON ANY INFORMATION TRANSMITTED TO OR STORED ON THE SERVICE OR ON ANY INFORMATION RECEIVED FROM COFK EMPLOYEES, AGENTS OR SUPPLIERS IS SOLELY AT YOUR OWN RISK. UNDER THESE TOU, COFK, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, THIRD-PARTY PROVIDERS AND RELATED COMPANIES ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE CONTENT, INCLUDING INFORMATION RELATED TO HEALTH, AVAILABLE ON THE SERVICE OR FOR THE ACCURACY, TRUTHFULNESS OR CONTENT OF THE SERVICE, AND YOU SHOULD NOT RELY ON THE INFORMATION AVAILABLE IN THE SERVICE.
COFK reserves all rights not expressly granted to you in these TOU. Except for the limited rights and licenses expressly granted under these TOU, nothing in these TOU grants, by implication, waiver, estoppel, or otherwise, to you or any third party any intellectual property rights or other right, title, or interest in or to the Materials. You may not and shall not permit any other person to copy, distribute, display, modify, or otherwise use any of the Materials except as expressly permitted by these TOU.
Any data, comments or materials that you supply via the Service or provide to COFK in order to receive support, including feedback data, such as questions, comments, suggestions or the like (“Feedback”), shall be deemed to be non-confidential and non-proprietary. COFK shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transfer, create derivative works, and distribute the Feedback to others without limitation, except for health information and personal information which might be included in the Feedback but is subject to this section. Furthermore, COFK shall be free to use any idea, concepts, know-how, or techniques contained in such Feedback for any purpose whatsoever, including developing, manufacturing, and marketing products incorporating such Feedback.
WITHOUT LIMITING THE PREVIOUS DISCLAIMER, COFK AND OUR LICENSORS DO NOT REPRESENT, WARRANT OR GUARANTEE THAT THE SERVICE OR THE CONTENT THEREIN (v) WILL OPERATE IN AN UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE MANNER, (w) WILL ALWAYS BE AVAILABLE OR FREE FROM ALL HARMFUL COMPONENTS, VIRUSES, OR ERRORS, (x) WILL BE SECURE OR IMMUNE (INCLUDING THE CONTENT DELIVERED TO YOU OR THE INFORMATION YOU PROVIDED) FROM UNAUTHORIZED ACCESS, (y) WILL BE ACCURATE, COMPLETE, OR RELIABLE, OR (z) WILL BE OF SATISFACTORY QUALITY TO YOU OR WILL MEET YOUR REQUIREMENTS, OR THAT ERRORS WILL BE CORRECTED.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COFK OR ANY MATERIALS OR INFORMATION AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING COFK OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TOU. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME ALL RISK FOR ANY HARM OR DAMAGE THAT MAY RESULT TO YOU FROM YOUR USE OF OR ACCESS TO THE SERVICE AND ANY MATERIALS OR INFORMATION AVAILABLE THROUGH THE SERVICE. YOU UNDERSTAND AND AGREE THAT YOU USE THE SERVICE, AND USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN MATERIALS OR CONTENT THROUGH THE SERVICE AND ANY ASSOCIATED SITES OR SERVICES, AT YOUR OWN DISCRETION AND RISK, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOU OR YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICES USED IN CONNECTION WITH THE SERVICE), OR THE LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE OR THE DOWNLOAD OR USE OF THAT MATERIAL OR INFORMATION. IN NO EVENT WILL COFK BE LIABLE TO YOU FOR ANY LOSSES FROM MISTAKES, OMISSION, OR DELAYS IN TRANSMISSION OF INFORMATION, OR FROM INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE SERVICE.
NOTHING IN THESE TOU IS INTENDED TO EXCLUDE OR LIMIT ANY CONDITION, WARRANTY, RIGHT, OR LIABILITY IN A MANNER THAT IS NOT PERMISSIBLE UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF IMPLIED TERMS. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU, AND THE LIABILITY OF COFK AND THEIR LICENSORS AND SERVICE PROVIDERS WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
THE FOREGOING LIMITATIONS SHALL APPLY TO ALL CAUSES OF ACTION, WHETHER ARISING FROM BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE OR OTHER TORT, OR ANY OTHER LEGAL THEORY; MOREOVER, THESE LIMITATIONS WILL APPLY NOTWITHSTANDING A FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Some states /jurisdictions prohibit or limit the exclusion or limitation of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you in its entirety and any such liability will be LIMITED to the maximum extent PERMITTED by such applicable law.
You acknowledge and agree that to the fullest extent permitted by applicable law, neither COFK nor our affiliates or business partners are responsible for your decision to share and/or disclose your personal information, including health-related information, and you hereby release COFK and our affiliates and business partners from any liability that may arise from such third parties’ collection or other processing of your personal information.
NOTWITHSTANDING YOUR OBLIGATION TO DEFEND COFK INDEMNITEES AGAINST CLAIMS AS SET FORTH IN IN THIS THESE TOU, COFK SHALL HAVE THE RIGHT TO EXCLUSIVE CONTROL OF THE DEFENSE AND SETTLEMENT OF THE CLAIMS AND/OR TO SELECT COUNSEL TO DEFEND AGAINST AND NEGOTIATE RESOLUTION OF SUCH CLAIMS. YOU SHALL GIVE COFK ALL REASONABLE ASSISTANCE, AT YOUR EXPENSE. YOU MAY NOT SETTLE ANY CLAIM AGAINST THE COFK INDEMNITEES UNLESS THE SETTLEMENT UNCONDITIONALLY AND FULLY RELEASES COFK INDEMNITEES OF ALL LIABILITY AND FAULT AND THE COFK INDEMNITEES HAVE PROVIDED WRITTEN CONSENT TO SUCH SETTLEMENT.
The Service uses cookies and other similar technologies. For more information, including how you can make choices about cookies and similar technology used by the Service, please read our Cookie Policy.
COFK may immediately suspend or terminate these TOU and/or your access to and use of the Service or any portion thereof, at any time and for any or no reason. In addition, if you fail, or COFK reasonably suspects that you have failed to comply with any of the provisions of the TOU, without limiting COFK’s other rights and remedies, all of which are expressly reserved, at our sole discretion and without notice to you, COFK may immediately discontinue your access to the Service and terminate the TOU, and you will remain liable for all amounts due (if any) up to and including the date of termination, and all rights granted to you by these TOU will terminate, and you lose status as an authorized user.
If COFK suspends or terminates your use of the Service for any of the reasons listed above, all rights granted to you by these TOU will terminate, and you lose status as an authorized user. You shall no longer have any right to use the Service under these TOU, and you must immediately (a) cease use of the Service, and (b) delete all Material in your possession or control.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AND COFK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and COFK agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
Please print a copy of these TOU for your records.
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